{"id":5279,"date":"2023-05-04T06:50:28","date_gmt":"2023-05-04T04:50:28","guid":{"rendered":"https:\/\/winwinforwork.org\/terms-of-use\/"},"modified":"2026-09-14T12:10:16","modified_gmt":"2026-09-14T10:10:16","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/winwinforwork.org\/en\/terms-of-use\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"

<\/h3>\n

END USER TERMS OF USE<\/strong><\/h2>\n

SaaS Platform “POWER DUCK Augmented Vital@Work Navigator”<\/em><\/p>\n

Preamble & Assistive Nature of the Platform<\/h3>\n

These Terms of Use govern the rights and obligations for you as an end user (hereinafter “User”) when using the SaaS platform “POWER DUCK Augmented Vital@Work Navigator” (hereinafter “Platform” or “Navigator”). The Platform is provided by WIN-WIN FOR WORK GmbH (hereinafter “Provider” or “WIN-WIN FOR WORK”). Use of the Platform is permitted exclusively within the scope of the business activities of the contracting party (hereinafter “Client”), who has assigned a corresponding user account to the User. <\/p>\n

The Navigator is based on state-of-the-art artificial intelligence (AI) models and serves as a purely assistive orientation and navigation tool<\/strong> that digitally represents the Vital@Work method. The system does not make independent operational decisions, does not perform automated individual decisions with legal effect, and does not assign tasks algorithmically. All responsibility for operational measures and decisions remains entirely with the acting human (“Human-in-the-Loop”). <\/p>\n

1. Scope and B2B Focus<\/h3>\n

The Platform is directed exclusively at B2B users<\/strong> within the scope of the Client’s commercial or independent professional activities. Any use for private purposes (B2C) as well as the application of consumer protection provisions are fully and legally excluded. <\/p>\n

<\/h3>\n

2. Permitted Use and Employment Law Processing Prohibition<\/h3>\n

To comply with applicable data protection and employment law (in particular the employment law prohibition on surveillance pursuant to Art. 26 Para. 1 of Ordinance 3 to the Swiss Labor Act, ArGV 3), the following strict and mandatory rules apply to the use of the Platform:<\/p>\n

    \n
  • No Behavioral and Performance Monitoring:<\/strong> It is strictly prohibited to use the Platform to monitor, evaluate, or predict the behavior, motivation, psychology, or individual work performance of individual employees in the workplace. The assignment of performance-based KPIs via the Platform is prohibited. <\/li>\n
  • Prohibition of Sensitive Data (Input Restrictions):<\/strong> The User is obligated, within the scope of their cooperation duties, not to enter highly sensitive personal data<\/strong> (e.g., health data, religious views, trade union memberships), biometric data<\/strong> (such as voice or facial profiles), or unmasked behavioral profiles<\/strong> of employees into the free-text fields of the Navigator. The system is technically completely blind to biometric data and possesses no sensors for emotion recognition. <\/li>\n
  • Prohibition of Misuse:<\/strong> The entry of personal performance data or the targeted querying of behavioral assessments exceeds the contractually and technically intended purpose of use. A violation of this provision excludes any liability on the part of WIN-WIN FOR WORK. <\/li>\n<\/ul>\n

    <\/h3>\n

    3. Data Processing Reality: Pseudonymization Instead of Anonymization<\/h3>\n

    To ensure legally secure and technically transparent use of the Platform, WIN-WIN FOR WORK hereby informs the User of the actual data processing procedures:<\/p>\n

      \n
    • No Automatic Anonymization \/ Physical Masking:<\/strong> The system deliberately refrains from automated software interfaces for physical masking, redaction, editing, or falsification of text inputs. Such physical masking or automated anonymization does not take place, as this would impair the semantic processing quality, content context, and precise functionality of the Navigator. Processing therefore occurs in full semantic context. <\/li>\n
    • System-Side Pseudonymization:<\/strong> Before forwarding text inputs to the connected generative language models, the Platform performs a system-side separation of name, email address, and user role. This ensures that data is processed in the best possible pseudonymized (expressly not anonymized) manner. <\/li>\n
    • Application-Integrated Prompt and Content Filters (Guardrails):<\/strong> Compliance with privacy protection and purpose limitation is ensured through software-integrated, dynamic system prompts and instruction filters directly in the processing logic at the application level. These filters function as native guardrails and proactively block impermissible queries regarding performance or behavioral assessments at the logical level. <\/li>\n
    • System-Inherent Residual Risk:<\/strong> Due to the nature of generative language models, there is a theoretical, system-inherent residual risk when entering free text that the AI may draw conclusions about individuals from the remaining purely semantic context. Mathematically error-free anonymization or complete pseudonymization in free text context is systemically impossible with natural language. The User therefore bears shared responsibility for formulating free text in such a way that conclusions are avoided, and for critically reviewing AI-generated recommendations before operational implementation (“Human-in-the-Loop”). <\/li>\n<\/ul>\n

      <\/h3>\n

      4. Obligations and Prohibitions for System Security<\/h3>\n

      The service quality and stability of the system environment serve the interests of the entire user community. Any unauthorized interference or misuse is prohibited. The User undertakes to comply with the following security and conduct rules: <\/p>\n

        \n
      • Prohibition of Account Sharing (User Credentials):<\/strong> Each user account and the associated login credentials are strictly personal and bound to the respective registered User. Sharing access credentials with colleagues, other departments, or external third parties is strictly prohibited. In the event of unauthorized sharing, the User (or the Client) is liable for all resulting consequences. WIN-WIN FOR WORK reserves the right to immediately and permanently block accounts that have been shared in violation of these terms. <\/li>\n
      • Strict Compliance with Swiss Law:<\/strong> The processing of data, content, or activities that violate Swiss law or infringe the rights of third parties is prohibited. This includes in particular the input of copyright-, trademark-, or distribution-law-protected data without appropriate licensing authorization. <\/li>\n
      • Prohibition of Racist and Discriminatory Content:<\/strong> The entry, generation, or dissemination of racist, sexist, defamatory, or other discriminatory content is strictly prohibited. The final decision on the definition of violating content in cases of ambiguity rests exclusively with WIN-WIN FOR WORK. <\/li>\n
      • Prohibition of System Abuse & Network Attacks:<\/strong> Activities that are considered unwelcome according to generally accepted Internet conduct rules (Netiquette \/ RFC1855) are prohibited. This includes the dissemination of unsolicited messages (spam, UCE) as well as attacks on the Platform’s infrastructure or other Internet-connected systems (DDoS attacks, IP spoofing, malware distribution). <\/li>\n
      • Resource Conservation:<\/strong> The User refrains from excessive, abusive bandwidth or resource consumption (e.g., through automated scripts or unauthorized bulk requests) that impairs the availability of the Platform to the detriment of other Clients and Users.<\/li>\n<\/ul>\n

        <\/h3>\n

        5. Personal Responsibility and Limitation of Liability for AI Outputs<\/h3>\n

        Since the Navigator uses advanced AI support, the following liability rules apply to protect WIN-WIN FOR WORK:<\/p>\n

          \n
        • Technological Risk of AI Hallucinations:<\/strong> The User acknowledges that generative language models, despite optimal filters, may produce incorrect, incomplete, or misleading results (“hallucinations”). Any warranty for the factual accuracy, completeness, logical error-free nature, or timeliness of AI-generated outputs is excluded. The risk of using this data lies exclusively with the User. <\/li>\n
        • Exclusion of Liability for Operational Decisions:<\/strong> WIN-WIN FOR WORK is under no circumstances liable for strategic, operational, financial, or employment law decisions that the User or Client makes based on analyses or action recommendations generated by the Navigator. Before any operational implementation or employment law measure, an independent human review must be conducted. <\/li>\n
        • No Flawless Error-Free Guardrails:<\/strong> The AI guardrails and system prompts for compliance with purpose limitation are operated according to the current state of technology as a pure duty of care. Due to the inherent complexity of the systems, technically caused failure of these filters or the presence of a software bug does not constitute evidence of gross negligence. Liability for slight and moderate negligence is excluded to the maximum extent permitted by law (Art. 100 OR). <\/li>\n<\/ul>\n

          <\/h3>\n

          6. Training Obligation, Policy Compliance, and Internal Corporate Implementation<\/h3>\n

          The Client (the contracting company \/ the Client) bears sole responsibility within its operational sphere for ensuring that the Platform is used lawfully, securely, and in compliance with instructions within its organization. In this context, the following mandatory obligations apply: <\/p>\n

            \n
          • Mandatory Training and Instruction:<\/strong> The Client is obligated to adequately train all end users (employees, managers, and authorized third parties) before their first system access and subsequently at regular intervals. The training must cover the correct and secure handling of the Navigator, in particular raising awareness of the limitations of AI models (e.g., hallucinations), the strict prohibition of behavioral and performance monitoring in the workplace, and the legally compliant handling of free-text fields. <\/li>\n
          • Compliance with Labor and Security Policies:<\/strong> The Client independently ensures that the use of the Platform is fully in accordance with applicable legal provisions (in particular the Swiss Labor Act, ordinances such as ArGV 3, and applicable data protection laws). It must also ensure that use does not violate internal IT security policies, data protection regulations, or existing works agreements. <\/li>\n
          • Internal Corporate Enforcement:<\/strong> The Client must ensure, through appropriate legal, organizational, and technical measures (such as issuing binding internal instructions, concluding works agreements, or obtaining consent declarations), that these Terms of Use are understood, implemented, and fully complied with by all authorized users within the company.<\/li>\n
          • Indemnification for Breaches and Inadequate Training:<\/strong> If an end user of the Client violates the provisions of these Terms of Use due to inadequate training, insufficient instruction, or a breach of the Client’s internal supervisory duties, the Client shall fully indemnify the Provider (WIN-WIN FOR WORK GmbH) from all resulting third-party claims (including claims from employees, trade unions, works councils, or state supervisory authorities) as well as all associated costs and damages, upon first request.<\/li>\n<\/ul>\n

            <\/h3>\n

            7. Violations and Consequences<\/h3>\n

            Any non-compliance, violation, or immoral conduct against the obligations defined in these Terms of Use constitutes a serious breach (whether intentional, unknowing, or through unauthorized third-party interference with the user account). Such a breach may be detected through system audits, automated error logs, or reports from third parties. <\/p>\n

            Depending on the severity and frequency of the breach, WIN-WIN FOR WORK reserves the right to take the following proportionate measures:<\/p>\n

              \n
            1. Written warning to the User and request for immediate cessation of the objectionable behavior (minimum measure).<\/li>\n
            2. Immediate, temporary suspension of the affected user account or certain system functions for damage control, while the Client’s payment obligations continue undiminished.<\/li>\n
            3. Immediate termination of the right of use and permanent deletion of the account in cases of serious, intentional, or repeated violations.<\/li>\n<\/ol>\n

              <\/h3>\n

              8. Data Protection & Cloud Storage<\/h3>\n

              For the data protection-compliant operation of the Platform, the Privacy Policy (DSE) and the Data Processing Agreement (AVV) between WIN-WIN FOR WORK and the Client apply. To maintain data minimization, an automatic deletion period applies: inactive user accounts including all profile data and project documents are automatically and irrevocably deleted after 6 months of continuous inactivity. Reactivation is not possible. <\/p>\n

              <\/h3>\n

              9. Applicable Law & Jurisdiction<\/h3>\n

              These Terms of Use are governed exclusively by Swiss substantive law<\/strong> (excluding conflict of laws rules). The exclusive place of jurisdiction for all disputes is the registered office of WIN-WIN FOR WORK (K\u00fcssnacht SZ \/ Immensee, Switzerland<\/strong>). <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5279","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms of Use - WIN-WIN FOR WORK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/winwinforwork.org\/en\/terms-of-use\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Use\" \/>\n<meta property=\"og:url\" content=\"https:\/\/winwinforwork.org\/en\/terms-of-use\/\" \/>\n<meta property=\"og:site_name\" content=\"WIN-WIN FOR WORK\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-14T10:10:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/winwinforwork.org\/wp-content\/uploads\/2026\/06\/power-duck-ai-symbol-augmented-change-management.png\" \/>\n\t<meta property=\"og:image:width\" content=\"292\" \/>\n\t<meta property=\"og:image:height\" content=\"316\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/terms-of-use\\\/\",\"url\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/terms-of-use\\\/\",\"name\":\"Terms of Use - WIN-WIN FOR WORK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/#website\"},\"datePublished\":\"2023-05-04T04:50:28+00:00\",\"dateModified\":\"2026-09-14T10:10:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/terms-of-use\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/winwinforwork.org\\\/en\\\/terms-of-use\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/terms-of-use\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms of Use\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/\",\"name\":\"WIN-WIN FOR WORK\",\"description\":\"Augmented Change Management\",\"publisher\":{\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/#organization\"},\"alternateName\":\"winwinforwork\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/#organization\",\"name\":\"WIN-WIN FOR WORK\",\"alternateName\":\"Humane Zukunftswirtschaft\",\"url\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/winwinforwork.org\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/logo-2.png\",\"contentUrl\":\"https:\\\/\\\/winwinforwork.org\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/logo-2.png\",\"width\":1500,\"height\":800,\"caption\":\"WIN-WIN FOR WORK\"},\"image\":{\"@id\":\"https:\\\/\\\/winwinforwork.org\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/winwinforwork-gmbh\\\/\",\"https:\\\/\\\/www.instagram.com\\\/winwinforwork\\\/\"],\"description\":\"WIN-WIN FOR WORK ist der Pionier f\u00fcr Augmented Change Management. 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